Legal Policies
Last updated: 13 January 2026
Privacy Policy
MyFlexiLearn respects your privacy and is committed to protecting your personal information in accordance with applicable Indian laws.
We may collect basic details such as your name, email address, phone number, and payment-related information when you book a session or contact us.
Your data is used only for providing tutoring services, managing bookings, processing payments, and communicating service-related updates.
We do not sell, rent, or trade your personal information. Data may be shared only with trusted service providers (such as payment gateways) or where legally required.
Terms & Conditions
By accessing or using MyFlexiLearn, you agree to the following terms:
- MyFlexiLearn provides one-on-one online tutoring services.
- We do not guarantee exam results, ranks, or selections.
- Sessions are conducted based on availability and scheduled slots.
- Users must provide accurate information during booking.
- Misuse of services, account sharing, or abusive behaviour is not permitted.
MyFlexiLearn reserves the right to modify these terms at any time to ensure service quality and compliance.
Refund & Cancellation Policy
We aim to offer flexible scheduling while maintaining fairness for both students and tutors.
Rescheduling
- Sessions may be rescheduled free of charge if requested at least 2 hours before the scheduled start time.
- Emergency rescheduling requests may be reviewed on a case-by-case basis and are subject to availability.
Session Time Adjustment (3-Hour Sessions Only)
- Session time adjustment is applicable only to 3-hour sessions.
- If a 3-hour session is partially completed due to a technical issue from our side, the remaining time may be adjusted in a future session, subject to tutor availability.
Refunds
- Completed sessions are non-refundable.
- If a session has not started, a refund request may be considered.
- If a session is interrupted due to an issue on our side, students may choose between a full reschedule or a refund.
- Approved refunds, if any, are processed to the original payment method.
Technical issues arising from the student’s side are not considered valid grounds for refunds.
Referral & Scheduling Policy
Referral Discounts
Referral discounts apply only after the referred student completes their first paid session. Discounts are applied to the referrer’s next eligible booking and cannot be exchanged for cash.
Priority Scheduling
Priority scheduling is available to students who complete at least 4+ sessions within a calendar month. Priority access allows early selection of preferred time slots, subject to availability.
MyFlexiLearn reserves the right to review eligibility and prevent misuse of referral or scheduling benefits.
These policies are designed to ensure fairness, transparency, and a smooth learning experience for all students.